Contact
Write to us and a person will read it.
Brixa is built and run by one person, so there is no support desk and no ticket number — but there is also nobody to be passed to. Most replies come the same day.
support@codebrixa.comWhat to say, so it can be dealt with quickly
Something is broken
Tell us what you were doing and what you saw, and include the address of the project if you can. That is usually enough to find it without any back and forth.
A question before you pay
Whether Brixa can do the thing you have in mind, what a plan includes, or anything on the pricing page that is not clear.
Billing, refunds or cancelling
Payments are handled by Paddle, our payment provider. Write to us either way and we will sort it out or point you to the right place.
Larger organisations
Allowances set for you, written answers to your security questions, and billing by invoice.
Deleting your account or your data
You can ask at any time and it will be done. The Privacy Policy sets out what is kept and for how long, and the Terms cover the rest.